For travel agencies & TMCs
See what changed. Know what comes next.
One journey, not a pile of bookings. We watch flights and trains together, show which connection breaks, and find what still works. You know before your client does.
01THE GAP
A flight and a train are one journey to your client. Nobody watches the connection.
A journey is more than the sum of its tickets.
flight + ICE, booked separately
AROUND THE CLOCK. WE LOSE THE SLEEP, NOT YOU.
02WHAT IT COSTS YOU
So you find out last. From the client, at night.
The train leaves without your client. At 21:07 they call the one number that still answers: yours.
The good options are gone by then. One of your agents rebuilds the journey from what is left.
Nobody pays for that hour. It comes out of your margin.
03THE SAME EVENING, WATCHED
The connection broke at 18:04. Your phone rings at 21:07.
The same evening, with someone watching.
Take-off, 41 minutes late.The airline’s screen says normal. So does the railway’s.
The connection breaks. The 18:51 ICE is out of reach.You know now, not at 21:07.
The 19:51 still works.It goes to your desk and to your client before the flight has landed.
Silence.Your client is on the new train, and you know it.
SAMPLE SCENARIO · WE FIND THE TRAIN · BOOKING STAYS YOURS
04YOUR OFFER
Make the watch part of your offer.
The big TMCs sell proactive disruption care to enterprise clients. With the watch you offer it too, as your own service.
You send each client a link to their watched journey. Live, in plain words, no app, no login. The warning and the new train come from your agency.
YOU TAKE THE CREDIT. OUR SYSTEMS LOSE THE SLEEP.
05THE FINE PRINT, UP FRONT
What we cover, and how completely.
Three levels. The difference shows on the day something moves.
WATCHED LIVE
We hear when something changes. Your warning comes from here.
- Flights, worldwide
- German long-distance trains: ICE, IC, EC, ECE, Railjet and EuroNight
- Belgian trains: SNCB/NMBS
- Dutch trains: NS
- Swiss trains: SBB and the other Swiss railways, no S-Bahn
- Polish trains: long-distance and regional
- The connection between them
- The search for the train that still works
TIMETABLE ONLY
We have the timetable, not the delays. A late flight still gets you the warning and the next departure. If this train is the late one, nobody tells us. The board shows it in grey.
- French trains: SNCF
- FlixBus coaches
NOT COVERED TODAY
We cannot watch these. Such a leg stays blank: no delay, no cancellation, no warning. Tell us which one you need. That is how we choose what to connect next.
- German S-Bahn and regional trains
- Spanish trains (next, see below)
- Trains elsewhere: Austria, Italy
A Paris journey: your client lands in Frankfurt and takes the TGV on. A late landing still tells you the TGV is out of reach, and we show the next SNCF departure. What we would miss: the TGV itself cancelled while the flight is on time.
WHAT WE ARE CONNECTING NEXT
- Spain. We have read its live feed ourselves, and it carries real delays. It leaves out Iryo and Ouigo.
- France, moved up to watched live. Its live feed is of the kind we already read for four countries.
Never green without data. If we cannot see a leg, we tell you here, not in month three of a pilot.
06THE ASK
Bring us the journey that broke. We’ll tell you if we’d have caught it.
The one where the phone rang at night. Twenty minutes, leg by leg. We show what we’d have seen, when you’d have known, and which train we’d have found. You leave with a straight answer: yes, or an honest “not that one, not yet”.
PRICING: NO PRICE LIST YET. THE FIRST AGENCIES DECIDE IT WITH US.
FAQ · ASKED BEFORE THE TWENTY MINUTES
The questions agencies ask before they write to us.
Straight answers, including the ones that end in “not yet”.
What is TranSwynt, in one paragraph?
TranSwynt is a B2B service that watches self-assembled journeys for travel agencies: a flight and an onward train, or two flights, each on its own ticket. When the first leg runs late and the connection is at risk, TranSwynt warns the agency’s desk and the traveller by email and proposes a connection that still works, when there is one. Watched live today: flights worldwide, long-distance trains in Germany (ICE, IC, EC, ECE, Railjet and EuroNight), and trains in Belgium, the Netherlands, Poland and Switzerland. Operated by SWYNT (Patrick Kowal SWYNT), Wrocław, Poland.
My clients already have the DB app and the airline’s app. Why this?
Each app watches its own system and answers only when asked. The DB app does not know the flight is late. The airline’s app does not care what happens after landing. We watch the whole chain and speak up on our own, while your client is still in the air.
Does TranSwynt rebook the journey, or replace our booking tools?
Neither. We watch, we warn, we find the train that still works. Booking it stays with you, and so does the client. Nothing about how you book changes.
Who gets the warning when a connection breaks?
Your desk, always. Your client too, at the same moment, if you gave us their address for that journey. You decide per journey. During a test everything goes only to you. These warnings are the only thing we ever send a client of yours. No marketing.
Can you tell us whether the original ticket is still valid on the new train?
No, and we won’t pretend to. It depends on the fare and the operator. A Sparpreis is bound to its train, and when a late flight costs your client the booked ICE, DB owes them nothing. We find the train that still works. Whether the old ticket carries over is your call. You make it at 18:05 with options, not at 21:07 without them.
What does it take to get a journey watched?
An email. Send us the flight number, the booked train and the date. The watch usually starts the same day. No integration, no accounts, no IT project.
What client data do you need, and where does it live?
To test: none. “Client A, Kraków–Frankfurt–Stuttgart, Thursday” is enough. Names and addresses come in only when you want a client to get the link or the warning directly, and we agree data-processing terms (AVV) first. Data is stored in the EU (Ireland). Warning mails come from alerts.swynt.eu. Details in our privacy policy.
What happens when you can’t see part of a journey?
We tell you, on the journey itself. No data, no green: a leg outside our coverage shows as unwatched. Chapter 05 is the current list.
What are we committing to?
Nothing beyond the step you are in.
Step one: twenty minutes, one broken journey, a straight answer.
Step two, only if step one convinced you: the design partnership. Ninety days, 100 € a month, and one number we agree before day one that counts as success. We watch your clients’ real journeys; the links and warnings go to you alone. The end date is fixed on day one. The price afterwards is fixed before day one, so you know both numbers before you sign.
Step three, only if the number was met: you keep the watch at the price we fixed. If it was not met, you walk. No long contract: cancel any month.
Will your client see our brand or yours?
Today, mostly ours. The page runs on transwynt.swynt.eu and looks like TranSwynt. But your client gets it from you: you send the link. Your name, logo or colours on the page are not built yet. Early partners get a say in that.
Something we didn’t answer? Ask with a real journey attached: info@swynt.eu